Cymbal warranties

New cymbals

Istanbul Agop - 1 year

Istanbul Mehmet - 1 year

Bosphorus - 2 years

Anatolian - 1 year

Samsun - (rides & hi hats) 2 years (crashes, splashes, chinas & effects) 1 year

Turkish - 2 years

Diril - 1 year

Collingwood - 1 year

Pre-loved cymbals

Pre-loved cymbals do not normally come with a warranty as they have usually already outlived it. If a pre-loved cymbal is young enough to still be within its warranty period it will be stated on the listing.

Warranty conditions

1. All warranties run from the date you receive your cymbal.

2. Warranties cover you for any issue caused by a defect with the cymbals material or manufacture.

3. Warranties do not cover issues caused by excessive use, misuse, neglect or abuse.

4. Modifying a cymbal in any way will void your warranty.

5. Faults must be reported to us within the warranty period.

6. You must return any faulty cymbals to us for inspection, and pay for the return postage.

7. We may need to send faulty cymbals back to the manufacturer for their inspection too. If we need to do this there will be no charge.

8. If a fault is covered by the manufacturer's warranty a replacement cymbal of the exact same make, model and size will be made and sent to you free of charge. This process can take a 8-10 weeks, depending on the maker.

9. If a fault is not covered by the manufacturer's warranty then the cymbal cannot be replaced. But we will return the cymbal to you free of charge.

10. Cymbal warranties usually travel with a cymbal if it is sold on. However, we are only liable to deal with warranty claims on cymbals bought directly from us. Faulty cymbals originally sold by us, but bought by you from a 3rd party, must be dealt with by that 3rd party or the cymbal manufacturer directly.

If you have any questions about cymbal warranties