Cymbal warranties

New cymbals

Istanbul Agop - 1 year

Istanbul Mehmet - 1 year

Bosphorus - 2 years

Anatolian - 1 year

Samsun - (rides & hi hats) 2 years (crashes, splashes, chinas & effects) 1 year

Turkish - 2 years

Diril - 1 year

Collingwood - 1 year

Pre-loved cymbals

Pre-loved cymbals do not normally come with a warranty as they have usually out lived their manufacturers guarantee. If a pre-loved cymbal is still within its warranty period it will come with a guarantee the length of which will be stated on the listing. All pre-loved cymbals are however covered by our standard no quibble Returns policy.

Warranty conditions

1. All warranties run from the date you receive your cymbal.

2. Warranties cover you for any issue caused by a defect with the cymbals material or manufacture.

3. Warranties do not cover issues caused by excessive use, misuse, neglect or abuse.

4. Modifying a cymbal in any way will void your warranty.

5. Faults must be reported to us within the warranty period.

6. Faulty cymbals must be returned to us for inspection (at your cost).

7. We may need to send the cymbal back to the manufacturer (but there will be no charge for this).

8. If a fault is covered by the warranty a replacement cymbal of the same make, model and size will be made for you by the manufacturer (we will send this to you free of charge).

9. If a fault is not covered by the warranty the cymbal cannot be replaced (but we will return it to you free of charge).

10. Cymbal warranties usually travel with a cymbal if it is sold on. However, we are only liable to deal with warranty claims on cymbals bought directly from us (faulty cymbals bought from a 3rd party must be dealt with by that 3rd party, or the cymbal manufacturer directly).

If you have any questions about cymbal warranties